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Whitepapers & Guides

Whitepaper Batch vs Online Testing Best Practices:
In the collections industry, the cost of a service is always an issue. That’s why new prospective vendors are always knocking on companies’ doors claiming they can offer better quality data, lower prices or faster results— or some combination of the three. But beware. Many vendors will make claims that seem attractive at first, but have hidden costs or can’t deliver on their promises. Remember, the proof will be in the results—specifically, the outcomes of one-on-one vendor comparisons.


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Whitepaper Impact of Scoring on Collections:
Technology has had a tremendous impact on the collections industry over the past decade as collection professionals sought better, more streamlined ways to collect debt in the face of consolidations that rocked the industry beginning in the mid-1990s, coupled with explosive growth fueled by the rise in credit granting. Collectors must now consider revamping internal processes in order to achieve the efficiencies necessary to compete effectively in this constantly changing and evolving marketplace. One of the big enablers of this transformation is scoring technology.


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